Effective Date:
December 26, 2025
Processing time: Orders are typically processed within 1–3 business days (excluding weekends and holidays).
Delivery time: Please allow up to 10 business days for delivery after processing. Delivery times may vary due to carrier delays, holidays, or weather.
Shipping cost: Shipping is included in prices shown on the Site unless otherwise stated.
Address accuracy: Customers are responsible for providing an accurate shipping address. If an order is returned due to an incorrect address, reshipping may require an additional shipping fee.
Delayed or missing orders: If it has been 10 business days since shipment processing and your order has not arrived, contact us at [email protected] with your name and the email used at checkout.
We offer a 30-day money-back guarantee so you can evaluate your experience.
Eligibility window: To request a refund, contact us within 30 days of delivery.
How to request: Email [email protected] with your full name, the email used at checkout, and what you purchased. Your reason is optional but helpful.
Returns: In some cases, we may ask you to return any remaining product before issuing a refund. If a return is required, we’ll provide instructions by email. Return shipping is typically the customer’s responsibility unless the item arrived damaged/incorrect.
Damaged or incorrect orders: If your order arrives damaged or incorrect, email us within 7 days of delivery and we’ll make it right.
Refund timing: Approved refunds are processed back to the original payment method. Banks may take several business days to post the refund.