Privacy Policy

At MyPatchWorks, we are dedicated to safeguarding the privacy of our customers and website visitors. This privacy policy details the types of personal information we collect, how we utilize it, and the measures we take to ensure its protection. For any inquiries, reach out to us at [email protected].

Effective Date: December 26, 2025

Overview

MyPatchWorks (“we,” “us,” or “our”) operates mypatchworks.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you have questions, contact: [email protected]

Information We Collect

Information you provide

  • Contact details (name, email, phone number if provided)

  • Order-related details (selected product, shipping details, customer messages)

  • Marketing opt-ins (when you subscribe to emails or submit a form)

Information collected automatically

When you visit our Site, we may automatically collect:

  • Device and browser info

  • Pages visited and time spent

  • Referral source (e.g., an ad or link you clicked)

  • Approximate location (city/region level)

We use cookies, pixels, and similar technologies to help the site function, understand performance, and improve marketing.

How We Use Your Information

We may use information to:

  • Process and support your orders

  • Provide customer service and respond to requests

  • Send order confirmations and updates

  • Send marketing emails (only if you opt in; you can unsubscribe anytime)

  • Improve the Site and measure advertising performance

Payments

Payments are processed securely by Stripe. We do not store your full payment card details on our servers.

Analytics & Advertising

We may use tools such as:

  • Google Analytics (GA4) to understand site activity

  • Meta/Facebook Pixel to measure ad performance and retarget visitors

These tools may use cookies or similar technologies to collect data about your interactions with our site.

How We Share Information

We may share information with:

  • Service providers who help operate our business (email platform, analytics tools, payment processor, hosting)

  • Shipping/fulfillment support where necessary to deliver your order

  • Legal authorities if required to comply with the law or protect our rights We do not sell your personal information.

Email Communications

If you opt in, we may send marketing emails. You can unsubscribe at any time using the link in the email footer. Transactional emails (order receipts/updates) may still be sent as needed.

Data Retention

We retain information as long as needed to provide services, meet legal requirements, resolve disputes, and enforce policies.

Your Choices & Rights

Depending on where you live, you may have rights to access, correct, or request deletion of your personal information. To make a request, email [email protected].

Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The Effective Date will reflect the latest version.

Contact: [email protected]